Usability Study Group
Kevin Cheng  

Beginner’s Guide to Moderating a Usability Study

June 17th, 2005 by Kevin Cheng :: 12 Comments

In addition to having some insightful professionals and academics as our audience, I know that there are readers who are new to the field or interested in entering the field. Sometimes, we discuss some fairly in depth issues about practice and methodology while other times, we’re talking about the impact of technologies on our designs. One thing we don’t do enough I think, is write something more geared towards the newer readers.

Here are some considerations and steps I usually take when I’m moderating a usability test. For those who are experienced, I encourage you to add your thoughts. For those of you who are learning, I encourage you to ask questions of the other readers here. This article does not discuss the screening for candidates, setting up the test scenarios, nor the reporting of the data. If this type of article is helpful to you, do let us know and we’ll do more of them.

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OK/Cancel is a comic strip collaboration co-written and co-illustrated by Kevin Cheng and Tom Chi. Our subject matter focuses on interfaces, good and bad and the people behind the industry of building interfaces - usability specialists, interaction designers, human-computer interaction (HCI) experts, industrial designers, etc. (Who Links Here) ?