When developers comes in to view their first usability test against their code, one of two things usually happen. The test either 1) engenders a sense of humility and starts them down the road to understanding the value of UCD, or 2) makes them like the user even *less*. Regardless of the outcome, the main event is usually very entertaining — not unlike a sports game where your favorite team can only lose points.
This week we’d like to hear some of your stories about developers watching tests. What was the craziest reaction you’ve seen? What was the best or worst outcome of the whole ordeal?
Speaking of tests… it was a hectic week at OK/Cancel headquarters, as we redesigned the site (the mouse is back!), and moved to a new infrastructure. Invariably there will be bugs, and you, gentle reader, get to discover them. Initially, we were going to outsource our testing to inexpensive asian labor, but soon realized that our calendars were already filled up! Anyhow, tell us what you think via comments, or email us about bugs you find.