For years the question of “who owns user experience?” has been a topic of serious debate in our field. Frankly it’s getting to be a bit silly, so this week I’ve decided to end the debate by just answering the question. And in the interest of making the answer understandable to all, I’ve decided to explain it in the simplest way I know how… this of course would be through the use of N-dimensional optimization theory.
Alrighty. So making products is hard. No surprise there. It is hard primarily because there are so many design dimensions that must be grappled with before any useful product can be created. For example, for any given electronic product we can choose from a wide variety of interaction metaphors, information architectures, visual design directions, market positioning, etc. Each of these areas by themselves is a complex N-dimensional space, and when we take them all together – well, we have a real problem.
From time to time, KC moves his life from London to Hong Kong, putting him 16 hours ahead (or 8 hours behind tomorrow) of Seattle. Whenever this happens, there are invariably mix-ups, like Tom spending an hour on a WSJ-style stipple portrait of iVan. Other times not even the script is ready and we get some alternate versions of the comic.
We should totally do A/B testing.
For all you Vancouverites that gave me a holler, I have to apologize for not getting back to you yet. I was only there for a week before coming out to Hong Kong. I’ll be out here for a bit but more importantly, will be at this gig on Thursday - from the UPA HK site:
Peter Merholtz from Adaptive Path is in Hong Kong and we are catching up for “social drinks” and would be pleased if you could join us.
Venue: RED - Bar + Restaurant
Address: Shop 3082, 4012-18, International Finance Center (IFC), Central, HK
Date: Thursday, 24 Feb 2005
Time: 7:30pm onwards
Hope to see people there!