Tom Chi  

An HCI Thanksgiving

November 26th, 2004 by Tom Chi :: 1 Comment

As is the tradition in the States, during Thanksgiving, we say what we are thankful for. So on that note, OK/Cancel would like to thank everyone who helped us make the site excellent in 2004.

Thanks of course to Don Norman for writing his “Ask Don” columns, and Carolyn Snyder for her guest article on growing up HCI. Thanks to Jared Spool for inviting us to UI9 and Elizabeth Dykstra-Erickson for helping us attend CHI 2004. Thanks to all the gurus who took the humor in stride, especially Tufte, who somehow managed not to sue us.

And of course, thanks to all our readers who enrich the site with excellent discussions of current HCI issues, like “HCI in OSS” and “why the boy in panel 1 has no legs”.

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Kevin Cheng  

UXNet London

November 27th, 2004 by Kevin Cheng :: 3 Comments

I’ve been asked by my friend and ex-classmate, Joshua Kaufman to speak in the first UXNet event in London. If you’re in the area, please do
to him. The event is free and will be on Thurs Dec 2nd at 7:00pm. The title of the talk is: The User Experience Community is Thinking Too Big.

Oh yes, there’s some guy named Lou that’ll be there, too. You might want to come for that.

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Don Norman  

“The Don” Reveals All: Part 3

November 28th, 2004 by Don Norman :: 5 Comments

What are your favorite top 15 most important usability principles? Feel free to cite sources and canons to support your answer.

The most important consulting rule that I follow is: “Never solve the problem as stated.” Why? because it is invariably the wrong problem, usually being the symptom rather than the cause. Find the root cause and solve that, and then the original problem usually disappears.

I intend to follow that rule right now.

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OK/Cancel is a comic strip collaboration co-written and co-illustrated by Kevin Cheng and Tom Chi. Our subject matter focuses on interfaces, good and bad and the people behind the industry of building interfaces - usability specialists, interaction designers, human-computer interaction (HCI) experts, industrial designers, etc. (Who Links Here) ?