OSS Usability
Tom Chi  

OSS S.O.S. - How HCI Killed Open Source

July 30th, 2004 by Tom Chi :: 52 Comments

KC has been taking care of articles for the last two weeks, but I’m back now (whilst he is on vacation) with a comic and article responding to the somewhat misguided call to arms put forward by Frans English. He has set out to improve awareness of usability issues within the OSS community with an essay entitled:
Open source usability is a technical problem we can solve on our own.

This is clearly an essay written by developers, for developers and it is rife with severe misunderstandings about the nature of both usability and design. While his goal of raising usability awareness in OSS is admirable, his message is filled with a deep distrust of established usability techniques and the professionals who practice them. Worse yet, there is an underlying tone that usability work is trivial to learn since it is less technical than code.

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OK/Cancel is a comic strip collaboration co-written and co-illustrated by Kevin Cheng and Tom Chi. Our subject matter focuses on interfaces, good and bad and the people behind the industry of building interfaces - usability specialists, interaction designers, human-computer interaction (HCI) experts, industrial designers, etc. (Who Links Here) ?