I figured I would post this since it is tangentially related to Notes. I just started reading Ray Ozzie’s blog. He is the original architect of Notes, and now works at Groove. Smart dude. In classic blog style I will just provide this link, this short comment, and leave you nothing more.
Is Groove the one he got right? (Based on the Brooks suggestion of throwing away the first one (i.e. Notes).) Even smart people make mistakes. Or, being more charitable, is it that Notes was the most helpful and usable thing possible at the time it was created, but it’s not kept up with the times (prompting Mr. Ozzie to start all over again with Groove)? I think this is KC’s point.
It’s worthy of a complete field of study to figure out how smart people can create suboptimal things. Notes has certainly had its share of talented technologists, designers and HCI people (e.g. Ray Ozzie, and Kara Pernice Coyne - director of research for N/N Group), yet it still ended up in the interface hall of shame:
I don’t know the circumstances under which Notes was created (perhaps all these good people fought the good fight and lost out to project pressures), but at this point it needs a SERIOUS overhaul.
As for Bob’s question, Groove is fun. It’s got some good ideas in it, but there are still hurdles. The user scenarios they are targeting seem sorta cool, but don’t strike me as incredible or must-have. Actually, if Groove really came together, it would be the perfect collaboration tool for KC and I to create OK/Cancel, but for now its still too clunky.
Leading change requires dialogue for creative destruction of conclusions to pierce illusion, spark insight and spur innovation. This requires a science to offer the knowledge worker an irresistible way of interacting that harnesses technology. Ozzie assumes the knowledge worker is a gameplayer who uses tools to make her point and share it with the team. In reality the worker can do without tools and the KPMG KM surveys indicate that she prefers to do so.
OK/Cancel is a comic strip collaboration co-written and co-illustrated by Kevin Cheng and Tom Chi. Our subject matter focuses on interfaces, good and bad and the people behind the industry of building interfaces - usability specialists, interaction designers, human-computer interaction (HCI) experts, industrial designers, etc. (Who Links Here) ?